At truptida.com, we strive to ensure that your orders reach you in a timely and efficient manner. Please read our shipping policy carefully to understand how your purchases will be delivered.
Shipping Method
All orders are shipped through registered domestic courier companies and/or speed post services to ensure reliable and secure delivery.
Shipping Time
- Orders are typically shipped within 1 to 5 business days from the date of order and/or payment confirmation.
- In some cases, shipping may occur as per the delivery date mutually agreed upon during order confirmation.
- Delivery timelines are subject to the operational norms of the courier company or the postal service, and delays may occur due to unforeseen circumstances.
- Maximum delivery time is 15 business days from the date of shipping, unless otherwise stated or agreed upon during order confirmation.
Replacement Delivery
- If a replacement request is approved, the replaced product will be shipped within 3 to 7 business days from the date of approval.
- The delivery of the replacement product will follow the same shipping and courier timelines as regular orders.
- Customers will be notified of the shipment and tracking details once the replacement has been dispatched.
Delivery Responsibility
- The Platform Owner shall not be held responsible for any delay in delivery caused by the courier company or postal authority.
- All orders will be delivered to the shipping address provided by the buyer at the time of purchase. Please ensure that the address details are accurate and complete.
Order Confirmation
- Upon dispatch, confirmation of shipping and tracking details (if available) will be sent to the email ID registered at the time of purchase.
Shipping Charges
- Any shipping charges levied by the seller or Platform Owner, if applicable, will be clearly indicated at checkout.
- Shipping charges are non-refundable under any circumstances.
We appreciate your understanding and thank you for shopping with us. For any further assistance, feel free to contact our customer support.